Terms of service

Last updated: June 30, 2026

These Terms of Service govern your access to and use of toothandtailco.com, including purchases made from Tooth & Tail Co. LLC.

Throughout these Terms:

• “Tooth & Tail Co.,” “we,” “us,” and “our” refer to Tooth & Tail Co. LLC.
• “You” and “your” refer to any visitor, customer, account holder, or other user of the website.
• “Website” and “store” refer to toothandtailco.com and its related storefront features.

By accessing the website, creating an account, submitting information, or purchasing a product, you agree to these Terms of Service and our posted Return and Refund Policy, Shipping Policy, and Privacy Policy.

Do not use the website or place an order if you do not agree to these terms.

ELIGIBILITY AND LAWFUL USE

You may use this website only for lawful purposes.

By submitting an order, you represent that you are legally capable of entering into a binding transaction or that you have the authorization of a parent or legal guardian.

You may not use our website, products, services, or content for unlawful, fraudulent, abusive, misleading, or unauthorized purposes.

PRODUCTS AND MADE-TO-ORDER FULFILLMENT

Many Tooth & Tail Co. products are made to order after a purchase is submitted.

We make reasonable efforts to display product descriptions, designs, colors, sizes, materials, dimensions, and photographs accurately. However:

• Screen settings may affect how colors appear.
• Product mockups are illustrative and may not perfectly represent the completed product.
• Print placement, scale, color, and appearance may vary slightly between individual products.
• Garment fabric and color may affect printed appearance.
• Manufacturers may make minor changes to blank garments, materials, construction, or specifications.
• Production methods may create minor variations between products.

Normal manufacturing and printing variations are not necessarily defects.

PRODUCT AVAILABILITY

Products, designs, colors, sizes, materials, and other variants may be changed, limited, substituted, or discontinued without notice.

Products shown as available may become unavailable after an order is submitted because of inventory changes, production limitations, supplier decisions, or technical errors.

If a purchased product or variant becomes unavailable, we may:

• Contact you to offer an alternative
• Delay fulfillment while awaiting availability
• Remove and refund the unavailable item
• Cancel and refund the affected order

We are not obligated to provide a substitute product without the customer’s approval.

ORDERS AND ACCEPTANCE

Submitting an order does not guarantee acceptance.

An order is subject to product availability, payment authorization, fraud screening, fulfillment capability, shipping eligibility, and our right to reject or cancel the order for a legitimate business reason.

We reserve the right to refuse, limit, place on hold, or cancel an order because of:

• Suspected fraud
• Unauthorized payment
• Incorrect pricing
• Incorrect product information
• Product unavailability
• Shipping restrictions
• Suspected unauthorized resale
• Violation of these Terms
• Technical errors
• Processing errors
• Abusive or threatening conduct
• Other legitimate legal, security, or operational concerns

If we cancel an order after collecting payment, we will issue an appropriate refund for the canceled portion.

CUSTOMER INFORMATION

You agree to provide accurate, complete, and current information when using the website or submitting an order.

You are responsible for reviewing and confirming:

• Product
• Design
• Size
• Color
• Quantity
• Email address
• Shipping address
• Billing information
• Payment information

We are not responsible for delays, failed deliveries, or additional expenses caused by inaccurate or incomplete information submitted by the customer.

PRICES

Prices are listed in U.S. dollars unless otherwise stated.

Prices may change without notice. A price change will not ordinarily affect an order that has already been accepted, except when correction is necessary because of a clear pricing, technical, or system error.

We reserve the right to correct:

• Typographical errors
• Pricing errors
• Discount errors
• Product-description errors
• Shipping-calculation errors
• Tax-calculation errors
• Other technical inaccuracies

If a material error affects an order, we may contact you for approval of the corrected transaction or cancel and refund the affected item.

PAYMENTS

You agree to provide valid payment information and authorize Tooth & Tail Co. LLC and its payment-service providers to charge the total displayed and accepted during checkout.

The total may include:

• Product charges
• Shipping charges
• Sales tax
• Other charges clearly disclosed during checkout

Payment information may be processed by Shopify or another authorized third-party payment provider.

We do not guarantee that every payment method will remain available.

TAXES

Applicable sales tax will be calculated and collected during checkout when required.

You are responsible for any tax, fee, duty, or charge that is legally payable by you and is not collected during checkout, except where applicable law provides otherwise.

SHIPPING AND DELIVERY

Production, shipment, and delivery dates are estimates and are not guaranteed.

We are not responsible for delays caused by:

• Carriers
• Severe weather
• Natural disasters
• Service interruptions
• Labor disruptions
• Transportation problems
• Incorrect addresses
• Delivery restrictions
• Government actions
• Other circumstances outside our reasonable control

Please review our Shipping Policy for additional information.

CANCELLATIONS AND CHANGES

Because many products are made to order, cancellation and modification requests must be submitted immediately after an order is placed.

Contact support@toothandtailco.com with your order number and requested change.

An order generally cannot be canceled or modified after production begins.

Submitting a request does not guarantee that the order will be changed or canceled. A request is approved only when Tooth & Tail Co. LLC provides written confirmation.

RETURNS, REPLACEMENTS, AND REFUNDS

Returns, replacements, exchanges, and refunds are governed by our Return and Refund Policy.

Because most products are made to order, we generally do not accept returns or exchanges for incorrect size selection, incorrect color selection, buyer’s remorse, or changes of mind.

Nothing in these Terms limits a consumer right or remedy that cannot legally be waived.

PROMOTIONS AND DISCOUNT CODES

Discounts and promotional offers:

• Are subject to their stated terms
• May have expiration dates
• May be limited to particular products, orders, or customers
• May require a minimum purchase
• Cannot normally be combined unless expressly permitted
• Have no cash value
• May be modified or withdrawn before use

We reserve the right to reject, cancel, or correct unauthorized, fraudulent, duplicated, or technically erroneous promotional use.

A promotion is not guaranteed until successfully applied to an accepted order.

GIFT CARDS AND STORE CREDIT

Any gift card or store credit offered by Tooth & Tail Co. LLC is subject to the terms displayed when issued and applicable law.

Gift cards and store credits:

• May not be redeemed for cash except where required by law
• May not be replaced if obtained or used fraudulently
• May be canceled when associated with a fraudulent transaction
• Must be used through the method and storefront for which they were issued

INTELLECTUAL PROPERTY

All original content on this website, including the Tooth & Tail Co. name, logos, graphics, designs, photographs, text, product artwork, slogans, branding elements, page layouts, and other materials, is owned by or licensed to Tooth & Tail Co. LLC and is protected by applicable intellectual-property laws.

You may not, without prior written permission:

• Copy our content
• Reproduce our content
• Distribute our content
• Modify our content
• Publish our content
• Sell or license our content
• Use our designs commercially
• Create derivative works from our content
• Remove ownership or copyright notices
• Use our branding in a way that suggests endorsement, affiliation, or authorization

Purchasing a product does not transfer ownership of the artwork, design, logo, trademark, copyright, or other intellectual property appearing on the product.

LIMITED PERSONAL USE

You may access and use the website for personal, noncommercial shopping and informational purposes.

You may share a normal link to our publicly available website or product page, provided the link is not misleading and does not suggest a partnership or endorsement.

No other license is granted unless expressly stated in writing.

CUSTOMER CONTENT AND COMMUNICATIONS

When you submit or send us a review, photograph, comment, suggestion, testimonial, idea, or other content, you represent that:

• You have the right to submit it
• The content is accurate to the best of your knowledge
• The content does not infringe another person’s rights
• The content is not unlawful, abusive, threatening, deceptive, or malicious
• The content does not contain malware or harmful code

We will not use a private customer photograph for public marketing without permission.

Content voluntarily submitted through a public review or social-media feature may be displayed with the review, post, product, or store, subject to the permissions provided through that feature.

REVIEWS

Customer reviews must reflect genuine experiences and may not contain:

• Knowingly false information
• Unlawful content
• Threats
• Harassment
• Discriminatory language
• Personal or confidential information
• Spam
• Promotional links unrelated to the reviewed product
• Content that infringes intellectual-property rights

We may moderate or remove content when reasonably necessary to comply with law, protect another person’s rights, prevent abuse, or maintain the integrity of the review feature.

We will not remove a review merely because it expresses a good-faith negative opinion.

THIRD-PARTY SERVICES

Our store is hosted by Shopify and may use third-party providers for:

• Payment processing
• Product production
• Order fulfillment
• Shipping
• Analytics
• Advertising
• Marketing
• Email communication
• Customer reviews
• Website functionality
• Fraud prevention

Use of certain third-party features may also be subject to the applicable provider’s terms and privacy practices.

We are not responsible for the independent conduct, content, availability, security, or privacy practices of third-party websites or services that we do not control.

THIRD-PARTY LINKS

The website may contain links to independently operated websites.

A link does not necessarily mean that Tooth & Tail Co. LLC endorses, controls, or guarantees the third party or its products.

You access third-party websites at your own discretion and should review their terms and privacy practices.

PROHIBITED CONDUCT

You may not:

• Use the website for unlawful or fraudulent activity
• Attempt to gain unauthorized access to the website, server, system, or another customer’s account
• Introduce malware, viruses, malicious code, or disruptive technology
• Interfere with the website’s operation or security
• Scrape, mine, copy, or harvest store or customer data without authorization
• Use automated systems to overload or disrupt the website
• Impersonate another person or business
• Submit false payment, identity, billing, or delivery information
• Use stolen payment information
• Infringe our intellectual property or another party’s rights
• Circumvent purchase limits or security controls
• Use our products, website, or content in a misleading or unlawful manner
• Threaten, harass, or abuse our personnel, contractors, customers, or service providers

We may restrict access, suspend accounts, cancel orders, preserve evidence, or report suspected misconduct when reasonably necessary.

ACCOUNT SECURITY

If customer accounts are available, you are responsible for:

• Maintaining the confidentiality of your login information
• Using a secure password
• Restricting access to your device
• Notifying us promptly of suspected unauthorized use
• Ensuring information associated with the account remains accurate

We may suspend or restrict an account when unauthorized, fraudulent, or abusive activity is reasonably suspected.

WEBSITE AVAILABILITY

We may modify, suspend, restrict, or discontinue any part of the website without notice.

We do not guarantee that:

• The website will always be available
• Access will always be uninterrupted
• Every feature will be error-free
• Every error will be corrected immediately
• The website will be compatible with every device or browser

We may perform maintenance, security updates, feature changes, or other operational work at any time.

DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” and “as is” basis.

We do not guarantee that the website will always be uninterrupted, secure, timely, accurate, complete, or error-free.

This disclaimer does not exclude any express product promise or consumer warranty that cannot lawfully be excluded.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Tooth & Tail Co. LLC and its owners, members, employees, contractors, agents, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or relating to:

• Use or inability to use the website
• Website interruptions
• Reliance on website content
• Purchase or use of a product
• Unauthorized access to information
• Third-party services
• Carrier delays
• Circumstances outside our reasonable control

Where liability cannot legally be excluded, our total liability relating to a particular product or transaction will be limited to the amount paid for that product or transaction, except where a different remedy is required by law.

Nothing in these Terms excludes liability or consumer rights that cannot legally be limited.

INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Tooth & Tail Co. LLC and its owners, members, employees, contractors, agents, and service providers from claims, losses, liabilities, damages, and reasonable expenses resulting from:

• Your unlawful use of the website
• Your violation of these Terms
• Your infringement of another party’s rights
• Content you submit
• Fraudulent, abusive, or unauthorized conduct attributable to you

This section does not require indemnification for conduct caused solely by Tooth & Tail Co. LLC where such indemnification is prohibited by law.

INFORMAL DISPUTE RESOLUTION

Before filing a legal claim against Tooth & Tail Co. LLC, you agree to first contact us at support@toothandtailco.com and provide:

• Your name
• Your order number when applicable
• A description of the dispute
• The resolution you are requesting
• Supporting information reasonably related to the dispute

Please allow us 30 days to review and attempt to resolve the matter informally.

This informal-resolution requirement does not prevent either party from seeking emergency relief or exercising a right that cannot legally be restricted.

GOVERNING LAW AND VENUE

These Terms are governed by the laws of the State of South Carolina and applicable federal law, without regard to conflict-of-law principles.

To the extent permitted by law, a dispute that cannot be resolved informally will be brought in an appropriate state court located in Berkeley County, South Carolina, or in the applicable federal court serving that jurisdiction.

Nothing in this section limits any mandatory consumer-protection, venue, or jurisdictional right available under applicable law.

SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed when necessary.

The remaining provisions will continue in effect.

NO WAIVER

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision or another provision later.

A waiver is effective only when made in writing by an authorized representative of Tooth & Tail Co. LLC.

ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations in connection with a merger, acquisition, sale, reorganization, service-provider arrangement, or transfer of the business, subject to applicable law.

CHANGES TO THESE TERMS

We may update these Terms periodically.

Updated Terms will be posted on this page with a revised “Last updated” date.

Unless otherwise required by law, changes apply prospectively after publication and do not retroactively alter an already completed transaction.

Your continued use of the website after an update means that your future use is subject to the revised Terms.

ENTIRE AGREEMENT

These Terms, together with our posted Privacy Policy, Return and Refund Policy, Shipping Policy, and any additional terms displayed during checkout, constitute the agreement between you and Tooth & Tail Co. LLC concerning use of the website and purchases from the store.

CONTACT INFORMATION

Tooth & Tail Co. LLC
110 Fairhaven Dr
Goose Creek, SC 29445
United States

Customer service and order assistance: support@toothandtailco.com
General business inquiries: info@toothandtailco.com
Website: toothandtailco.com